All patient visits are by appointment only. If you are not already a patient of NAA, your initial visit will require a referral. Existing patients may contact our scheduler by phone at (706)860-6515 or through the patient portal to make an appointment .
If you wish to become a patient of NAA, please talk to your healthcare provider to obtain a referral. Dr. Hughes and Dr. Shaefer are currently accepting new patients.
For New and Exisiting Patients - Per Medicare Guidelines if you are in a Rehabilitation Facility we are unable to see you until you have been discharged.
Kindly provide at least 24 hour notice for cancellations (or Friday for Monday appointment). Please see policies regarding fees for same day cancellations or failure to show for appointments.
TO ENSURE THAT WE ARE ABLE TO SEE YOU AT YOUR APPOINTED TIME, PLEASE BE SURE YOU BRING THE FOLLOWING ITEMS:
- Insurance card
- Picture ID
- List of current medications
- For new patients and EMG/Nerve Conduction referrals, please complete your paperwork a minimum of two days prior to your appt: New Patient Paperwork or EMG/NCS Forms.
- Method of payment for deductible, copays, etc. We accept cash, check, Visa, Mastercard, and Discover. (Please note that payment is expected at the time of service.)
If possible, please also bring copies on a disc of pertinent imaging studies (CT, MRI) as well as the accompanying report and any pertinent previous records or lab work. These can be obtained from your referring provider.
NEW PATIENTS
First we would like to welcome you to Neurological Associates of Augusta. We look forward to working with you to provide the best care possible.
Before your initial visit please fill out the New Patient Forms, which will be sent electronically five days prior to your appointment through our Intake system Phreesia or you can download the PDF copy (for the PDF copy you would need to bring the completed form with you to your first visit). Do not mail, fax, or email this completed form.
new patient Arrival
For new patients, if arriving with paperwork fully completed, you may arrive 15 minutes or more before your appointment time. If planning to fill out your paperwork at the office, we ask that you arrive at least 45 minutes before your appointment, or sooner if more time will be needed. Our office is located at 1210 Roy Road in Augusta near Doctor's Hospital.
Patient Policies
There are number of policies that we ask all of our patients to follow. These are all available on our Policies page. They cover such issues as arrival time, appointment cancellation, no-show policies, and billing policies. Please take some time to become familiar with these policies as they pertain to all of our patients.
Out of courtesy to other patients, if you arrive after your appointment time we may ask that you reschedule your appointment and you may be assessed a no show fee.
RETURNING PATIENTS
For return patients, we ask that you arrive 15 minutes prior to your scheduled appointment time. Please note that your scheduled appointment time is the time you are scheduled to see the doctor. It may take time prior to that to update information and visit with the nurse. Please account for this time when deciding when to arrive.
NERVE CONDUCTION / EMG REFERRALS
Nerve Conduction and Electromyography (EMG) is a two part test that will be done by a physician. Please allow an hour. Please do not wear any lotion, oils, or creams on the extremities to be tested. Patients who are referred for Nerve Conduction and EMG only are asked to fill out the EMG/NCS Form, which will be sent electronically five days prior to your appointment through our Intake system Phreesia or you can download the PDF copy (for the PDF copy you would need to bring the completed form with you to your first visit). Do not mail, fax, or email this completed form. Please also familiarize yourself with our Patient Policies regarding appointment cancellation, no-show, and billing policies.
The Nerve Conduction portion is first and involves small shocks to the nerves in the arms or legs to record how your nerves conduct electricity. The second part, the EMG, uses a small needle to listen to your muscles. It does not give any shocks. This test is used to diagnose common neuropathies, such as polyneuropathy, carpal tunnel syndrome, and ulnar neuropathy. It can also diagnose radiculopathy, myopathy, and neuromuscular junction disorders.